AR/Collections Representative - Philippines

Remote

Full Time

Credit and Collections

Mid Level

Position Summary

We are seeking a detail-oriented and proactive Accounts Receivable Representative to join our finance team, with a primary focus on collections and payment follow-ups. This role is responsible for managing outstanding customer balances, initiating contact with clients regarding overdue invoices, and ensuring timely collection of payments. The ideal candidate will have strong communication skills, persistence, and a customer-service mindset to maintain positive client relationships while effectively reducing aged receivables.

Responsibilities

Monitor aging reports and identify delinquent accounts
Contact customers via phone, email, or mail to follow up on overdue payments
Negotiate payment arrangements and resolve billing disputes
Document all collection activities and maintain accurate records
Collaborate with the billing and sales teams to resolve account discrepancies
Escalate unresolved accounts to management or third-party collection agencies as needed

Required Skills & Qualifications

Strong communication and negotiation skills
Ability to handle difficult conversations with professionalism and tact
Familiarity with accounting software and ERP systems (e.g., SAP, Oracle, QuickBooks)
Proficiency in Microsoft Excel and other Office applications
High attention to detail and organizational skills
Ability to work independently and manage multiple priorities
Willingness to work graveyard shifts and during Philippine holidays

Education & Experience

Completion of an accounting-related course is a plus
At least 1 year of experience in accounts receivable, credit, or collections

PhysiCaL Requirements

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties and responsibilities.

Must be in good health and physically capable of working graveyard shifts on a regular basis
Ability to remain alert and focused during extended periods of computer and phone work

Working Environment

5 days on site training
Permanent work from home

ADditional Asks (For Posting Purposes)

Additional details as needed for job posting, to be inserted after the summary section in job posting.
(Example: Shift needs, Remote or Specific call outs)

Must be in Manila or nearby provinces (the final interview will be done in the office in Alabang)

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Desired salary*

Earliest start date?*

Can you work evenings?*

Are you permanently residing in the Philippines?*

Do you have at least 1 year for work experience in US Collections or AR?*

Are you willing to attend the final interview and the 5-day training, if selected, in the Alabang office?*

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.