Product Owner, Product Market Solutions (PHILIPPINES Remote)
Alabang, Remote, Philippines
Full Time
Department Code: 350000 Customer Service
Experienced
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
We are seeking a Product Owner, Product Market Solutions, will focus on monitoring, analyzing, and documenting market trends across specific assigned regions of the world.
What We Do:
We are on the frontline of recruitment, enabling organizations to Hire Smarter. Onboard Faster™. First Advantage is an HR Tech company delivering innovative solutions and insights that help clients manage risk and hire the best talent. Leveraging an advanced technology platform, we build fully scalable and configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA, and supported by a globally distributed workforce across 17 countries with approximately 5,000 employees, First Advantage performs more than 100 million screens in over 200 countries and territories each year.
In the Philippines, First Advantage operates as a major global delivery hub supporting clients across APAC and beyond. Our Philippines‑based teams provide core expertise in background screening operations, customer success, product support, and shared services—contributing significantly to service quality, compliance, and operational excellence worldwide.
Who You Are:
You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.
What You'll Do
A successful Product Owner, Product Market Solutions will be accountable for supporting market growth within key APAC markets. The work you do will involve a deep understanding of the First Advantage products, customer needs, competitive and local market landscapes and requirements. This role will have a strong focus on building partnerships with the APAC Client Success and Sales teams to drive growth and excellent outcomes for our clients.
More specifically, the individual in this role will:
What You May Need to be Successful:
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
We are seeking a Product Owner, Product Market Solutions, will focus on monitoring, analyzing, and documenting market trends across specific assigned regions of the world.
What We Do:
We are on the frontline of recruitment, enabling organizations to Hire Smarter. Onboard Faster™. First Advantage is an HR Tech company delivering innovative solutions and insights that help clients manage risk and hire the best talent. Leveraging an advanced technology platform, we build fully scalable and configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA, and supported by a globally distributed workforce across 17 countries with approximately 5,000 employees, First Advantage performs more than 100 million screens in over 200 countries and territories each year.
In the Philippines, First Advantage operates as a major global delivery hub supporting clients across APAC and beyond. Our Philippines‑based teams provide core expertise in background screening operations, customer success, product support, and shared services—contributing significantly to service quality, compliance, and operational excellence worldwide.
Who You Are:
You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.
What You'll Do
A successful Product Owner, Product Market Solutions will be accountable for supporting market growth within key APAC markets. The work you do will involve a deep understanding of the First Advantage products, customer needs, competitive and local market landscapes and requirements. This role will have a strong focus on building partnerships with the APAC Client Success and Sales teams to drive growth and excellent outcomes for our clients.
More specifically, the individual in this role will:
- Act as an ambassador for the APAC products internally and externally, and as the primary contact and subject matter expert for the product.
- Conduct in-depth analysis of assigned APAC geographic jurisdictions, identifying emerging trends, risks, and opportunities by collecting and interpreting quantitative and qualitative data to support product strategies.
- Support Product organization on enhancements related to core markets
- Build strong relationships with internal and external stakeholders to ensure product roadmap is aligned with stakeholder needs.
- Partner with Product Marketing in creating white papers and blog posts to assist in providing content demonstrating usage, success and improvement opportunities across strategic products, verticals and/ jurisdictions
- Formulate and maintain best practice recommendations by APAC jurisdiction
- Share regional insights and learnings with global product teams to inform platform strategy and encourage cross-regional alignment.
What You May Need to be Successful:
- Bachelor’s Degree in a business or technology field
- Minimum 2+ experience with background screening industry (preferred)
- Minimum 2+ years in a business analyst or product role
- Strong Technical skills - can speak with and motivate the development team with ideas and thoughts
- Ideally should have been in a BA role for 5+ years before moving into product owner
- Experience in building and presenting business cases & project plans
- Have exceptional communication skills both written and verbal (in English)
- Excellent organizational skills, attention to detail and flexibility as well as the ability to work effectively with global cross-functional teams in a fast-paced environment
- Proficiency in Microsoft Office applications to include Excel, Word, PowerPoint and FA product solution tools - JIRA, Confluence, Optimizely and others
- Must be a team player and also should be target oriented
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
- Ability to work remotely
- Comprehensive HMO coverage for employees, with options to add dependents
- Government‑mandated benefits (SSS, PhilHealth, Pag‑IBIG), plus optional supplementary benefits
- Competitive leave entitlements, including Vacation Leave, Sick Leave, and paid Philippine holidays
- Access to new tech and growth opportunities, and leaders who want to see you succeed!
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
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