Order Creation Specialist (Philippine-based)

Job Title: Order Creation Specialist

Job Description Summary: This position is responsible for receiving, examining, and preparing background check orders. This role also requires communicating with customers regarding missing information.

This is what you’ll do:

• Initiate background and identity checks
• Encode data within the Sterling database
• Scrutinize and analyze incoming files for completion and inconsistencies
• Notify clients/candidates regarding incomplete or incorrect information
• Disseminate information to respective departments
• Answer questions/inquiries from customers and internal teams
• Initiate file closure procedures

Minimum Requirements:

• College graduate of any course, no experience required
• Undergraduates must complete at least 2 years in college, with at least 1 year BPO experience
• Business management, behavioral science, and office administration courses a plus
• Strong organizational skills and attention to detail
• Knowledgeable in basic computer applications
• Above average written and verbal communication skills
• At least 35 wpm typing speed

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.