AR Manager
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.What You'll Do:
We are seeking an AR Manager to lead a team of Collectors who professionally work with customers to identify and resolve any issues preventing payment, achieve/exceed established DSO, past dues, and bad debt goals.
Responsibilities:
- People management (coaching, staff meetings, reviewing/approving time off requests and/or time sheets, etc.)
- Reviewing accounts & AR Rep Portfolios, Reporting, Analysis
- Mentoring/training team members, answering questions and issue resolution from team members
- Collaborating with sister organizations (Billing, Accounting, A/P, etc.)
- Administrative functions (portfolio assignments, KPI compilation, distribution of Aging files, etc.)
- Manage Collections staff; drive excellent financial performance
- Manage department through changes that may occur
- Work with staff on account prioritization and write-offs
- Review and manage performance goals with team members
- Conduct regular evaluations of performance and evaluate against KPIs
What You Will Need to be Successful:
- 7+ years Credit and collections management experience in a high volume, growing organization, with a national customer base - staff of 5 or more
- Demonstrated ability to lead a high performing team with customer centric focus
- Large package accounting system experience, Oracle preferred
- Extensive experience with collections management systems, receivables, reconciliations and cash application
- Proven ability to handle multiple projects and tasks
- Excellent oral and written communication skills
- Strong interpersonal skills
- Ability to coordinate with other internal teams to deliver seamless service to customers
- Education: Bachelor’s degree or equivalent experience
Why First Advantage is Your Next Big Career Move:
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
- Ability to work remotely with occasional business travel.
- Medical, Vision, Dental, and supplementary benefit plans
- 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
- Access to tech and growth opportunities, and leaders who want you to succeed!
- Honor Honesty, Consistency, and Responsibility: Do the right thing
- Cultivate an environment of dignity: Show respect for the individual
- Take an Outside-In approach: Put the client first
- Think out-of-the-box: Innovate and create
- Stay Team-Oriented: Collaborate and appreciate each other
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $90,000-95,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
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United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.