Process Analyst - Integrated Automation

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.

Who You Are:
You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.

What You'll Do 
The Information Security Lead will be responsible for overseeing the development, implementation, and maintenance of the FA’s information security program. The successful candidate will have experience with Business Continuity Planning (BCP) and handling tickets relating to information security and be able to collaborate with other teams to ensure the security of our systems, applications and data

Responsibilities:

Need to monitor the BOT’s drive space and cleanup related activities on the servers

Generating necessary reports from MYSQL DB and needs to monitor installed software behaviors

Need to understand the process and needs to support the process

Need to Start and stop the BOTS ,services based on the business requirements

Need to have excellent client facing skills and Curious and willing to learn new technologies

Need to Create JIRA ticket to respective team for based on BOT’s or server needs.

Flexibility to work in any time zone as required for fulfilling the job requirements

Needs to communicate with respective developers for L2 support

Monitor the successful execution of The BOT based on the DB report.

Need to be able to quickly identify the issues and suggest a suitable workaround or solution to fix the problem, provide escalation point for the effective removal of blockers and escalation at all levels

What You May Need to be Successful:

• B.sc, MCA / M.Sc Computer science PG or Engineering degree or equivalent academia 
• Have 1-2 years support experience with Business knowledge
• Windows OS, MS-Excel, MS-Word, MS-Outlook and others. “Basic VBA exposure will be added value”

Why First Advantage is Your Next Big Career Move  First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

Additionally, here is an idea of the benefits eligible team members in India can expect:

• Most of the roles are enabled with the ability to work remotely with occasional business travel.  Hybrid working model
• Comprehensive employee Leave policy
• Career progressions through Internal job opportunities and Global Talent mobility programs
• Career Development: Mentoring Program, People Management Program, cross-functions training, soft skills training.
• Continuous learning and development opportunities. Upskilling and reskilling opportunities mobilized through e-learning platforms
• Training and Certification reimbursement programs
• Medical Insurance coverage for employees and parental insurance benefits available. Calendarized Employee Wellness programs
• Quarterly Rewards and Recognition program to recognize exemplary performance
• Other attractive allowances – Weekend working, Holiday pay, Relocation assistance, Maternity bonus, Creche allowance & Other allowance etc.

What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.